Archive - Page #7

ML&S Store ¦ Customer Comments ¦ Archive - Page #7


Dick G4DJC
Hi Martin, ref: our previous mails, the PS-85 arrived safely this morning, what service, very fast & efficient tnx. I have just set it up to my Icom IC-756 Pro III & seems to be ok, there are a few carriers hash etc on HF but, living in the middle of a housing estate there is usually plenty of "rubbish" about & I'd be hard pushed to blame the PSU at this early stage! overall, it isn't anywhere near as bad as I had feared after reading the reviews on it.

I thank you again for your kind offer of a refund had I needed it. Thanks again for the brilliant service.

73, regards Dick G4DJC.
PS. even the fan isn't unduly noisy!

George G7NOT
Hi Chris,

Just to thank for the order, it arrived at 11am many thanks I've been after the YSK-100 for ages and once again you came up trumps!

Best Wishes; George, G7NOT

Ziggy Szot
The Icom IC-R9500 is outstanding, there are no other words for this receiver. Only just scraped the bottom of the barrel and there is such a long way to go. I have been on the air for three hours now, UHF and SW digital modes, just stunning. This happy bunny will not be going to bed tonight.

Ron Hardie - G4SNU/G7JVK
Just a note just to say thanks for the continuing first class service I always get from your company. Yesterday while tring to set up my audio I needed to purchase a conection lead. I really didn't expect to see it this
weekend but I did ask if it might be possible, no problem was the reply and I received it this morning. Thanks for that and more importantly in this day and age people are very quick to complain about poor service and slow to praise good, yours is first class and never varies, so thanks for still caring about your customers and offering real service still.

Mick - M0DEQ
Well done! Once again you did amazing work, delivered before I even had time to have a cuppa! Expect more orders to come.

Simon Watchorn - Walsall
Just a quick line to say thanks for the prompt despatch of my items. I ordered on Monday morning, rang on Tuesday to confirm the order was received OK, and was told it had been despatched. No sooner had I put the phone down than the packet was delivered. Excellent!

Lee - 2E0LMA
Just a quick e-mail to say many thanks for the service you gave me when I recently made purchases from you. I recieved a very warm welcome when I visited your shop. The first thing I was offered was a cup of coffee and not a new radio! I asked if I could look at a FT2000 before a bought one and was given a very informative demo from one of your staff. Also we have the SBS1 which is working brilliantly, RX hundreds of planes a day.
Many thanks for your help and for a first class service.

David MM0XDG
Now, that's what I call service! We communicate about the MFJ-993 at 0945 and I sign for it at my door at 11:30am.
Most impressive!

M Heavens
Ordered some parts late Wednesday night, arrived Friday morning. Great service, many thanks

Phillip Green - (G7ONR)
I am writing to confirm that I took delivery of my Yaesu VX-170 this morning. This was ordered yesterday afternoon, I would like to thank you for such a fast and efficient service. As always ML&S have been a pleasure to deal with.

Anthony P de Maillet
Packages have just arrived! That's the quickest service I've ever had!
Seriously though, thanks for an excellent service.

Dave - G0IXZ
Ordered SBS-1 on Sunday 13th arrived 10am Tuesday. Thanks once again for super service

Kai Piho - Finland
I received my "kirjoita tähän sen tilaamasi radion nimi" (ic-756 pro III) today. The package was intact, and so were the goods I ordered. I'm very satisfied with your service. Thank you

Arthur (Bill) Curphey
Thank you for helping me so much, I do appreciate it.
Am getting used to this set now and realise how good it is. At one time I thought that the FT1000 had a better RX.
Now that I can find my way around this set it is obvious that the FT2000 is so much better.


Richard Peters - M3UVR
Thank you for the nice friendly service on my purchase of the FT-817 and WonderWand on the 23rd of December. Will continue to purchase from you with confidence. Happy New Year to all at the shop.

Peter G. Harris
Many thanks for the great service.

Robert Miles
I was not expecting such a fast delivery! I am very impressed by your service.
I will certainly do more business with you and will recommend ML+S.

Ray Northway - M3UYB
Thank you very much for your quick delivery service. Would buy from you again.

David Painter - G4PNX
Ordered the VNA at 3:30 yesterday...delighted to advise you that it arrived, with a big thump on the door, at 7:55 this AM.

Your service must be on a par with Scottie's Star Trek transporter system!!

Colin Wilson - G0PHO
Following 11 months of use a TNC faulted. I returned it with the receipt and 5 days later the TNC was returned repaired and of course at no cost.

What service lads, thanks to all, I'm proud to be a customer of yours.

Peter Dawson - SBS-1 Customer
A short note to convey my sincere thanks for the very quick service after my phone call last Thursday. The disc arrived midday Friday and my upgrade went in first time. Once again my sincere thanks for your help.

Clive Hollins - G8BOU/M5CHH/VE3CHH
Many thanks for your prompt despatch of the tuner which arrived this morning c/w PL259's as ordered.

Alan Fuller - G4OYN - Barton Seagrave
Well done chaps. My order at 4pm yesterday for a Heil mic arrived this morning at 9am. Can we claim this as the quickest delivery as no-one else can beat this

Lukasz Baran - SP6JRM - Poland
I've received the pack yesterday. Everything is fine. Thank you for your help and a quick delivery.

Bill Watson - G4EHT E14JQ - Lichfield
I would like to take this opportunity to thank you and your staff for your excellent services received once again.

Having purchased new and used equipment from you for many years, this is the first time that I have had to return any equipment for repair under warranty.

On this occasion there was only a matter of a few weeks before the Yaesu gear in question would have been out of warranty and it is now re-assuring to know that you were very reliable and indeed prompt in sorting out the repair.

I am pleased to report that the transceiver arrived safely and it is now perfect.

This has also confirmed our trust in the Yaesu brand which I have always found to be reliable and well made and me and my family will continue to purchase the brand.
Again many thanks

Richard Baker
I must congratulate you on almost instant delivery. Thank you also for the unasked for 20% (I assume 'trade') discount.
Regards from a very satisfied customer.

Richard Baker - Hallen Computer Services Ltd.

John Volpato VK1JPV Australia
Well all I can say is WOW! The AG-1200 arrived today!
That would have to set some kind of record - 6 days from payment to receiving the goods UK to AUS.
I will be sure and tell everyone about your fantastic service.

Ron Johnson - G3XOV
Thanks for Ic7000 arrived at 08:15 today Excellent service again first impression..very pleased with it.

Regards, Ron

Peter Claydon
Thank you very much for your excellent service. My order, which was promised for today arrived yesterday just in time for my nephew's birthday. Considering I only ordered on Friday 18th and the availability of the Bearcat 92 was questionable I think you did a great job.

Very many thanks,
Peter Claydon

Tony - G8TEE
Thanks for your advice over the phone a few minutes ago, brilliantly clear and did the job. Perfect.

Having followed your advice and changed the SBS-1 IP address to 192.168.0.170, all I then needed to do was change the Settings > Hardware Settings… > Network in the BaseStation software to this IP address and Port 10001 and it all burst into life. Fantastic.

Really impressed with the service. Thanks again.

Best regards
Tony - G8TEE

Fernando Cacho - Portugal
The radio AOR - AR5000+3 works very well. With a radio like this is almost impossible to sleep. Wonderful equipment !

Thank you very much for your kind and very professional service.

Kind regards,
Fernando Cacho

Declan - EI6FR
Just a note to say my new rig arrived today (and on my birthday as well Hi), many thanks for another example of excellent customer service from ML&S. Its the reason that despite the currency differential I turn to your store for practically all my Ham Radio purchases.

Best 73
Declan - EI6FR

John Borradaile - G8CAU
My wife ordered this item at about 13:00 Monday 30th of June. It arrived here at 13:55 today, Wedensday 2nd July.

Id just like to say what a wonderful service! - we never expected it until later in the week, now all I need is my antenna's sorted, then its all go!!

Our Sincere Thanks
John Borradaile (G8CAU) & Sandra Borradaile

Dave - G4OER
Just wanted to say thanks for the info about my Icom rigs. I also wanted to comment on how pleased I am with the recent purchase of the Icom 718. Pretty astounding value for money. As they say... it does what it says on the box! Very robust construction and nicely thought-out rig.

73
Dave - G4OER

Jim - GI0DVU
Just receivd my Tigertronics SignaLink USB interface. Didnt realise it was so small and neat. Absolutely delighted with it and have put it to good use already.
Thank you for supplying this. Even the jumper leads were fitted and all I had to do was plug and play. Great service

73 de Jim, GI0DVU

H.C.Hemmens - GW4KUS
I have just posted to you the broken dummy load which was in the damaged MFJ-949E recently received. Thanks to the excellent service by Richard ( workshop ) a replacement was quickly supplied.

73 from H.C.Hemmens.
GW4KUS. Swansea.

Alberto EA8AGF - Spain
Hello there. Order has just came in. Thanks for the fast delivery.

Regards,
Alberto EA8AGF

Henry Mesny - GJ3LFJ
Hi There, Spare switch arrived and installed. Headset now back in action.
Many thanks for your help. Always a pleasure to do business with MLS

73's Henry

Wayne Thomas - M0WAY
Many thanks for the e-mail and a really big thankyou for contacting the factory for me , it is nice of them to send them free of charge.

Many thanks again.

Regards Wayne Thomas M0WAY

Phillip - GM4SUF
Many thanks for all the help and support you give SADARC. Out of the 8 suppliers that we emailed out too, 3 replied.
1 gave a quote £4000 and send the money NOW!!! no breakdown of how he arrived at that figure. 1 did receive another good quote but didn't follow it up.

You were the only person that responded at 21:00 only 2 hours after me sending it out, then took the time and trouble to follow up with extra quotes as we changed things. It's the personal touch, good communications and a great deal that got you the Club's business.

Everybody is very happy with all the equipment and I am sure will be singing your praises on the air.

All the very best from S.A.D.A.R.C

Phillip GM4SUF