Archive - Page #9

ML&S Store ¦ Customer Comments ¦ Archive - Page #9


Ray Owen - 2E0RDO
Just to let you know how pleased i am at the condition of the Kenwood 570dge which arrived today at lunchtime and for the excellent service i always recieve from your company....Best Wishes and Kind Regards....Ray Owen 2E0RDO

Tony - M0ZZA
I've erected the CHA-250BX that I bought from you in the week. I'm amazed. I've worked all bands 80m to 10m across Europe with no antenna tuner today and received reports of 59 without exception.

The reviews of this antenna on-line have not been great. If you get any queries from anybody you can quote me. It is an absolutely excellent antenna and works better than anything I have tried in recent months. My QTH is not a great location but this has made things a whole lot better. It's not as good on 20m as my half wave dipole but not far off and it works acoross all bands.

When I get some more funds I may well buy another for portable use.

Thank you
Tony - M0ZZA

Ron Hardie
I just had to write to thank you for the super swift delivery of my new FT 950 ,this is the first new HF radio I've bought in many years of amateur radio activity ,I researched for a long time and Martin kindly offered me some good advice both on selling my old equipment and on what to buy - needless to say the rig is terrific ! I've spent many happy hours working places I couldn't even hear before and having a great time ,my reports are excellent so I am a well pleased customer ,thanks again Martin for a smooth easy deal and a great radio

Mike Holdstock
A note of thanks to an excellent team.
You recently repaired my SBS-1e after it suffered some aerial static damage then had it couriered back to me.
Excellent customer service and thankyou very much. It is really appreciated and of course the unit is working perfectly.

Regards
Mike Holdstock

Robert Hughes
My mic arrived this AM. Excellent. Thank you

Robert Hughes

Jim, GI0DVU - Lisburn
My Kent-KT1 Professional hand key arrived safely this morning. It is a well crafted piece of engineering and a delight to use, having put it through its paces a few minutes after delivery to me.

Once again may I thank you for expediting my order so quickly. I have been a customer almost from the day you opened for business and have never been disappointed with the service I have received.

Jim, GI0DVU - Lisburn

Denis Nelson - M0BAJ
Hi, in these days where people tend to moan a lot let me thank you for the marvelous service provided by yourselves. From chatting on the phone at Thursday mid day to purchase arriving first thing Friday morning seems to be about as good as it can get. The CTC-50M will be in use later today.

Thanks and 73 de Denis Nelson M0BAJ

Ray Kittle
We wanted to thank you for your time yesterday when you brought the SBS box "to life". We really did appreciate the time you spent with us and hopefully we will have learnt from you and will not have to bother you again! Thanks for your patience, we can't tell you what a difference it made - we did appreciate it. Many thanks to you both.

Ray Kittle

Wallace - G2IF
Many thanks for your speedy service i have recived the braket.
Many thanks to all Wallace G2IF.

Derek Stanners - G3HEJ
Thank you all for the great evening, ( even if I did get a slightly warm hand from the Coffee)...!

It must have taken a deal of extra time, effort & money to have all us FDRS members there with you on Wednesday evening last.. & the extra bonus ('eats apart' & speaking purely for myself) was to chat about BIKES in general...!

Was delighted that John Russell took my ( & your) advice & got himself a really good ATU, which I know he will soon be putting to good use...

I'm looking forward to another nice 'meet-up' again sometime soon.

Sincerest thanks,
Derek Stanners G3HEJ

Daibhidh - GM4ELV
I must comment on your service, it is excellent. I had recent dealings with another Company. I purchased a rig, but having read the details etc, I returned it on delivery. That was about two weeks ago, and I am still awaiting refund being made to Credit Card. At least I have had some qso`s with the FT450 and very pleased with it. Again many thanks. By the way the Adaptor arrived ok. Must try to get a spare plug. 73 Daibhidh GM4ELV.

Got the plug with the Nifty Manual. will be in touch next Friday re Mic. Again thanks for fantastic service. Daibhidh "Dave" GM4ELV

Brian Couchman - G4IYC
order received 1030 this morning, many thanks for the very prompt delivery

Brian Couchman/G4IYC

Larry Manderson - G4HXL
My Kent double paddles arrived this morning first thing! Just would like to thank you very much indeed for such great service.It seems to be getting more rare that transactions go off without a hitch these days, but this one was just great, absolutely perfect.

Lovely to see a Company which treats it's customers so well and provides such a great service.

Look forward to buying my radio needs from your Company in future. Thanks for fitting the plug for me, works beautifully, very pleased indeed!

Larry Manderson G4HXL

Geoffrey Powell - M3UXB

You are so GOOD, THANK YOU that was quick.. Geoffrey Powell - M3UXB

Steve, VR2XMQ (Hong Kong)
The NVA-319 speaker arrived this morning and is on line and being used with my JRC NRD-515 receiver set up, some photos attached.Very nice speaker.


73 Steve, VR2XMQ

Richard Morrall - G8ZHA
Just a quick note to thank you for the speedy delivery of my Yeasu Ft-7800. It was delivered first thing this morning.

Many thanks,

Richard Morrall G8ZHA

Jorge - F1VNN (France)
Hello, Thank you again i received very fast the Palstar AT-2K,
Wednesday 16/09/2009 at 14H00. Very nice product.

Regardes from France
Jorge - F1VNN

Tony - G6ZAC
Just a quick note of thanks to Jason and the team for a smooth and helpful purchase of a Yaesu FT2000 and accessories.

My wife was also impressed, so much so that she purchased a Hustler 5btv antenna for me. Once again many thanks.

73,
Tony G6ZAC

Kjell Karlsson - SM6UCK (Sweden)
My magnetic loop is now up and running.. All is ok..
thank you..
Kjell Karlsson - SM6UCK (Sweden)

David Walker
The FT-2000 arrived safely yesterday and I'm very pleased with it. Many
thanks for the service and especially for updating it.

with regards
David

Cabaret (France)
Good morning. Simplement,je wants to thank you for the speed and the seriousness of your society and I congratulate you for the quality of the service. Very received the ic-sm-50 last week and AT1KP palstar today that is a marvel. has very soon.

Howarth - GW3TMP
My orders arrived today, excellent service as always.

Many thanks
73
Howarth. GW3TMP

Tony Mann
I've just received my CT62 back, repaired. I posted it off on Monday and received it back today (Thursday).

Can't ask for better service than then.

Thank you
Tony Mann

Steve - G8FUH/G0WAF
Just a quick note to say many thanks for sending me a replacement power module for the BC139 desktop charger, which works ok. It arrived in the first post saturday morning. Many thanks for the speedy service.

Regards,
Steve (G8FUH/G0WAF)

Mike Stewart - G4RNW
Many thanks for the excellent service I received in quickly sorting out my queries with initiating my SB-2000 unit. Now working correctly

Bob - M1NUS
Hi Thanks very much for the quick turnaround on my m-75 preamp.

Kind regards Bob M1NUS

Wayne - M0WAY
I have recently purchased the FT-450 Stand, i final got round to fitting it today and i must say that it makes the radio look 100% better, easier to read the display and no more damaged knuckles from the VFO...lol, The only down side i found was that if you connect your 9 pin CAT lead or data cable,the back of the radio does not sit flush on the table, but i got round this by adding extra round rubber feet (from maplins), to the back fitted feet of the radio, lifting it up 5mm more. Again i must that you for excelent service and another great idea (something Yaesu should have done!!!)

Regards Wayne M0WAY

John - M1EAZ
Many thanks for your very prompt service the mic arrived safely today thanks again very happy John M1EAZ

John Borradaile
Once again, my thanks for your service.
I ordered a new FT-950 at about 11:30, Monday, 27/7/09.

After checking a couple of details, and asking about delivery, the chap I spoke to, sorry, not sure who you were!, suggested he mark the box "DELIVER AFTER 12:00" - It arrived Tues. 28/7/09 at around 14:00.

Wonderful service again . . . . . now, where did I put that darn handbook!

best 73 John Borradaile

Carolyn King
I would like to thank you for your efficient service with the purchase of the scanner. With confirmation of the order from yourselves I received it within 24 hours.

Thanking you,
Carolyn King

Marco - PY2XH
Old man Mr Sanderly, I would like to say thank you for your excellent service. Marco PY2XH

Jon Wheeler - G0IUE
Wow, Ordered after 4pm Monday and delivered at 1pm Tuesday.

What can I say other than that's some service you provide.

73s
Jon Wheeler - G0IUE

Mike - G3OVL
It has been several years since I last bought from MLS, but congratulations are the order of the day.
The way in which my order was dealt with over the phone was first class,as promised it arrived at 0830Hrs Monday morning.

After unpacking followed by a coffee I was soon on the air with PSK31. I was very impressed to note that the service from MLS is as good as ever.

73 Mike G3OVL

Rick Wesselink - PE2AAB
Order received proper and quick. Item installed and it's works fine!
Thanks for doing bussiness.

Kind regards,
Rick Wesselink, PE2AAB

Roger - G4OCO
Thank you, the antenna has arrived and it is now on top of the tower, thank you for your first class service.

73
Roger G4OCO

Steve Ralph - G7EIA
Once again your service is astonishing. I had been reading positive reviews of the Magicbox Clarus Plus DAB/FM/Internet Radio receiver and decided to order one from you.
Ordered one day, delivered the next..and wow, what a superb item..I can not fault it!!
Thanks again for your superb service - you lead the others try to follow :->

Best regards to the team,
Steve Ralph G7EIA

Duncan Fisken - G3WZD
I'd like to thank Chris for his telephone support yesterday in getting my newly purchased SB-2000 functioning with the IC-706GMkII; now works like a dream. Another example of superior customer service!!!

Duncan Fisken - G3WZD

Noel - G6ENY
Both packages containing my order were received today thankyou. Very nice to do business with you.

Best wishes
Noel - G6ENY

Graham Jones - G3VKV
Thanks for excellent service, all received OK this morning

Regards
Graham Jones G3VKV
Cheltenham

Steve Ward - G4MVL
In these days where it is so easy to criticise, I would like to say thank you for your excellent service once again.

Yours Sincerely
Steve Ward - G4MVL

Pat Bergin
Just to say good to see you again and so many thanks for your excellent work in setting up the ft2000 am most grateful for all the fine work from your staff as well having great fun finding my way around the new rig 73 pat

Chris - G4DJJ
Many thanks for the prompt dispatch and receipt of my order CC31TW10011750. Excellent service!

73
Chris - G4DJJ

Duncan - G3WZD
I brought MFJ SWR analyzer into your shop yesterday (bought from you about 6 months ago) as it died just as I was up the mast trying to take some measurements. Your engineer fixed it on the spot. That's what I call customer service. Great work folks! Many thanks, Duncan G3WZD ex-9V1UG

Henry - G7GRB
Just got my MyDEL CG SB-2000 wow what a great bit of kit.. Using with HRD works a treat. "THE VIDEO MADE ME DO IT."..Buy one thats all.. Great service many many thanks First time user of ML&S and it wont be the last.... All the best 73 Henry G7GRB

Andy - G4EAQ
The filter arrived this morning (Saturday). Thanks for very prompt and efficient service. Have heard good things about your organisation.

Best wishes
Andy - G4EAQ

Barry Mahaffey - VE5BMW
Hi Richard. Board arrived safely 10 minutes ago, installed and working like a charm!. Damn fine job you did there chap. Boy, I am impressed. You will be on my mind if I need anything else done, that's for sure.

Take care.

73
VE5BMW

Richard Treherne
Thanks, I have received my order with upgraded antenna at no extra cost and a really fast delivery. Keep up the good work.

Terry - G0TMX
I just wanted to say thankyou for the service. My wife had kindly ordered these items for an anniversary present, and I am now aware the delays you experienced and exchange of emails. I had assured her that I prefer to deal with ML&S and thats why she came to you.... thanks for resolving the matter for us so speedily. The items have just arrived and I am vindicated!

73 de Terry, G0TMX.

Michael Wright - Y100MJW
WOW what great service all round!

Question e-mailed Sunday 00:14. Replied SUNDAY 09:22. Ordered Sunday 23:20. Delivered 11.30 Tuesday.

WELL DONE ALL at ML&S.

Michael Wright - Y100MJW

Paul Curnow - M0PMC
Thank you for your fast dispatch. goods received in less than 24 hrs fantastic service, keep it up lads

73 Paul Curnow - M0PMC

Adi - G7MUY/M - Derby
Little Tarheel IC-7000 and a 6ft whip. Wow what can I say only if you need to work mobile /m then this is a must have Antenna. My car is the Citreon Grand4 Picasso And with a pair of mirror mounts 1 3/8 and 1 SO239 use a small amount of wire from the mount to where the roof bar meets the roof Grtound job done and my MFJ269 for tuning and I worked ZL4IR and VK7GK at 530 today 29th.May on 40meters just outside my house Thanks Chris and team for such a Mega Antenna and rig.

Regards, Adi - G7MUY/M - Derby

Bruno Guerrée - Dijon (France)
The parcel was delivered today, only three days to come to Burgundy!
Everything's all right, I'm quite satisfied and I thank you for your kindness.

Kind regards,
Bruno Guerrée - Dijon (France)

Severino - IK3PQG - Italy
I would like to compliment you for the rapidity of the commodity delivery that you have sent me Wednesday.
Also for your very competitive prices in europe. Your shop is the first one in my preferences list.

Kindest regards. Severino - IK3PQG - Italy

Mike - MW0GKV
Arrived safe and well this wed morning, usual excellent service, regards

Mike - MW0GKV

Jack Fulghum - F/W4MZV
I have been a ham for over 50 years but in all that time I have never had such excellent service. Ordered on Monday, received on Wednesday (in France!).

73 and thank you,
Jack Fulghum
F/W4MZV

PS--thanks also for quickly correcting my mistake in exchanging name and credit card number.

Terry Jones
TS-450SAT received back today. Many thanks for your prompt attention and excellent service.

73
Terry

Andrey - UR4UJS
Received parcel on Friday afternoon and spend whole weekend with new transceiver, hi,hi. Sorry for late respond!
I'm impressed by support and very fast delivery. I will surely recommend your shop to my friends!

Thank you!
Andrey/UR4UJS

Ian Murray
Just a short note to thank you for sending so promptly 2x BE623/15 which I received to-day. That was excellent service and I am most grateful.
Thanks and regards
Ian Murray

Jay Webb
Thanks again. It has been a pleasure doing business with you. Will recomend to others. Jay

J.A.Burke
Goods all recieved - many thanks, excellent service
Regards
J.A.Burke

Claus - OZ3ABU - Denmark
Thanks a lot for the Icom 756 Pro 3 so quick and safe.

Claus - OZ3ABU - Denmark

Michael - M0AZE
Rotator arrived this morning - great service.

Many thanks

M0AZE

John - G3DVV
The IC-910 returned home today. Thank you - I am a happy ham! 73, John G3DVV

Graham Furlonger - 2E0GLF
Thank you very much.

What a great service!

Regards
Graham Furlonger - 2E0GLF

Keith Halliday
I recently purchased one of the 5-in-1 battery charges which arrived with a faulty inverter. You changed the unit with no problem. It arrived and all is well.
Just like to say many thanks for your excellent service.

Regards
Keith

George - G7NOT
hi Chris just to let you know the antenna arrived today {unexpected } many thanks for your prompt service once again your service is second to none many thanks

George - G7NOT

David - G0VVZ
Many thanks - received back today, installed and working.

Brilliant service!

Regards
David - G0VVZ

Ron Guppy - F5VGA - France
The parcel arrived today (Wed) and I would like to thank you for your helpful and efficient service. The Interlink service was also excellent
- it's the first time since I have lived in France that a parcel has arrived on time!
73
Ron Guppy F5VGA France

Maurizio - IK1NAF - Italy
Hello ! please be informed that item has been delivered today without any problem.
all is ok.
thanks and best regards
Maurizio - IK1NAF - Italy

David Hensby - G8TKD
One large parcel arrived safely this morning. Very pleased customer, thanks for your friendly, efficient service.
Best Wishes

David Hensby G8TKD

Steve Calver
Just a word of thanks to Martin and the team for first class service once again when i purchased my PERSEUS receiver recently. I was given a detailed tour of the receiver which i am now enjoying using. The receiver has many "usable" features unlike some others which employ lots of bells and whistles. Once again thank you all for first class service. Steve Calver.

Pete - G1RVP
Many thanks for very quick delivery of the FT-897. Well packed and in great condition.
I hope to test it out on the air this eve.

Thanks again.
73 de Pete, G1RVP

Tim Beaumont - M0URX
It is a pleasure to deal with Martin & Staff, always there to offer (honest) advice. Friendly service with some added banter and a cup of coffee assured.

Kindest Regards, Tim Beaumont M0URX

Brian - G4BYM
Many thanks for the prompt service, it is appreciated. All gratefully received yesterday.

73
Brian G4BYM

Graham Badger
ZZ5JKL de G3OHC

Many thanks for your prompt reply - very pleasing, as usual the excellent ML & S service

Thanks again
73
Graham Badger

David - G3ZPF
SWR bridge arrived yesterday. Everything fine. Very pleased

Regards
David G3ZPF

Kevin Moloney
That's just brilliant. Many thanks for all the help and down to earth guidance; both yesterday and today.

Blue skies and tailwinds!
Kevin Moloney

Max - S57AT - Slovenia
Thanks a lot for package. Received it on 2nd of April - Thursday, so quick and safe. VERY GOOD as I try with your shop for the very first time.

My best 73 de Max S57AT Slovenia

Chris - G6PWY
The OptiBeam OB8-4M antenna arrived today. Well what can I say, WOW!! What an antenna, the engineering and attention to detail is second to non, It's amazing and I was lost for words when I opened the box, truly a quality product and a credit to you and your company.
If I purchase any more antenna's it will be OptiBeam every time.

Chris, G6PWY


Ted Allen
The IC-7600 arrived safe and sound at 08.45 today. This must be the fastest turnround ever, thanks for the excellant deal.

Kind regards,
Ted Allen

Gerard Gorman - MI3XOI
I would just like to thank all your staff, for the professional service provided to me, when purchasing my Yaesu FT-950.

Best 73s
Gerard Gorman - MI3XOI

Melvyn - G4MOF
Many thanks to Chris and staff for the excellent service and promt delivery of my order.

Melvyn G4MOF

Matthew - G4ZZB
I would just like to say a big thank you. I have visited your shop on a few occasions, and each time your service has been excellent.
Your team have been very helpful in answering my questions. When I placed an order for an IC7200, it came in the the next day.
Now that's what I call service. special thanks, from a totally satisfied customer.

Matthew G4ZZB

Mike
Great service radio arrived at 8.20 am, No time to play this morning but looking forward to tonight.
Thanks again

Regards
Mike

David - G7AHW
I rang the sales team yesterday morning to get a power lead for my ft-8900. I was amazed when arrived in the post this morning.

Thank you to all at ML&S for a pleasant shopping experience & great service.

David - G7AHW

Peter Ind
Just a quick thank you. I never expected to receive my order within
24 hours! - Peter

Graham - M0CYX
Martin

Many thanks for your hospitality on Monday night, we were made very welcome by your staff and the refreshments were much appreciated. Clive will be doing one of his articles with lots of pictures in our news letter and we can make your company known throughout our club and to others through our website. Many thanks for a great evening.

73 Graham M0CYX
Chairman Basingstoke ARC

Graeme Milne - MM5ISS
Just like to say , i rx my bs1100 kit with 10 metre cable and on opening the package was gobsmacked at the superb quaility.its now installed outside with the proper silicone grease used to seal out any water ,dirt.the 3db antenna performs superbly with tracking aircraft as far south of newcastle for example.the antenna is situated approx 12ft of the ground.but plan to raise the height at a later date.i can now see the aircraft at the terminal also.have also kepted up to date with the software for the sbs-1.lastly i would like to thank ur company for the usual high standard of customer care in dealing with my order. many thanks once again from a completely satisfied customer.look foreward to dealing with u again. Graeme MM5iISS

Peter - G0VXN/G7LPD
Good morning many thanks once again for your superb service the carrier has just been 10-45am.

Peter G0VXN/G7LPD