Customer Comments

Welcome to the ML&S comments page. Listed below are comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email.

If you'd like to contact us via email, please do so by clicking HERE
Results : 1 - 48 of 944 |Show
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Ralph Bird
Thank you for the fast and efficient service, Parcel arrived in good order.
Keith
This evening, Gary Spiers from Martin Lynch and Sons called me, which is a marvellous level of service, especially on a Sunday evening. I would like to offer Martin and Gary very grateful thanks.
Nick G1URJ and Wendy
Thank you and your fantastic staff who made us feel most welcome today after such a long absence in coming to see you. The service was first class as always.
Raymond Pennington
Thank you for the excellent repair you carried out on my Yaesu 991 on Thursday afternoon & the attention to detail with the case of the radio.
David Paine
I could bye my radios from other shops , but I like your after sales service It's nearly as good as Apple! Now they are the tops, but you come close. Anyway just thought I would let you know
Steve Redmond
Many thanks for your excellent customer service
Andrew Thorne M6HZB
I was shocked to read your email regarding the attack on your websites. I just want to assure you that it will take more than the actions of some bitter minded technical morons to stop me from doing business with you and your staff.
Paul Willmott
Would just like to say thanks for your help with my order of my icom 7300.
Great company.
Adam Grundy
Just a note of thanks. I have been using the Hytera PD365 for over a week now and I'm over the moon with it.
Bob Howes G7PJD.
I would like to thank your Company and in particular Jonathon for the help and advice given by him to me yesterday.
Peter Aburrow
Many thanks for the prompt assistance today regarding my Yaesu 991
Raymond Matthews
Just like to say thanks for great service.
2E0FQT John
Merry Christmas and a happy New Year 2017
yo7hgm
I have received today my ICOM 7600 from you in a good condition.
thank you for your support !
David Boyd. MI6GPQ
I am writing to express my gratitude for a fantastic customer experience with Martin Lynch.
Mike Bowerman M6MVC
Just to say thanks for your and Johns help when I called in on Sunday.
Adam
I just wanted to say thank you for some great service I received on Saturday just gone.
Dr. Tony Hawker G4CJZ / G8CJZ / M0RXQ.
Many thanks to the sales team for their help in selecting the product
and the superb packing and despatch at your end.
Dave. MM6VDP
Thank you very much indeed.
Marko, oh8gbo
I will totally recommend you guys!
G6ATJ
All equipment now working 100%. Thanks to fantastic no-quibble customer service.
Owen G0RCL
I'd just like to say a big thank you to all at ML&Sons for the professionalism within the company, with a very speedy and positive response to my radio fault.
Kit GM4EMX (OCT 16)
Thanks for his time out from TV Camera man in early October when I stopped off on the way back to Aberdeen via LHR. When he made time to chat about the upgrade of the FT950.
Joe G0FYS
Thank's for prompt delivery of my order which I received today at 11:26 am. Less than 24 hours from ordering. Good Service.
DR T Hawker (SEP 2016)
Just to inform you that the 1.3k linear arrived ok this morning.
Rich G0BLB (SEP 2016)
Richard W thank you for all your help
Steve M3SXA (SEP 2016)
Thank you for a great service, just arrived...
Patrick M6BCE (SEP 2016)
hi there, just to let you know my LDG Z-817 arrived on thursday last week brilliant service i was praising you guys at our radio club in billingham. kind regards, patrick M6BCE
Mike M0SAZ (SEP 2016)
Many thanks!
Ross Weir ZL3TFK (AUG 2016)
Icom 7200 transceiver arrived on the afternoon of Thursday 11-8-16. The parcel was very carefully packed. It goes, too! Very good service. Thanks, Kelvin. [MORE]
Francesc EA3HGP (Aug 16)
Hi Martin greetings again.
A few days ago bought a 6300 FlexRadio used in your store. [MORE]
Pete Parisetti - MM0TWX (July 2016)
Following a series of communications concerning my recent purchase of a SunSDR, I would like to go on the record to say how much I appreciated a) the extremely fast turnaround time by which I got back a full functioning unit in less than 48 hours...[MORE]
Colin G8LBS (July 2016)
IC-7300 arrived !
Phil Gell - G0NIK (JULY 2016)
Purchased, by phone, diamond car hatchback mount and antenna lead for same in the week. Ordered by 2pm arrived by 8.30 a.m. Next day in Suffolk... [MORE]
Romica Agu - YO9FDX (JUNE 2016)
Good morning, I received the package from you, IC-7300, in very good condition. Also, I was very impressed with the fast way that you send me the invoice via e-mail really quickly, as the invoice was not in package when it arrived... [MORE]
Stuart McLoughlin - 2E0DQQ (June 2016)
FlexRadio Maestro Control Console for the FLEX-6000 - Maestro -a work of pure genius! I Bought this to go with my Flex 6300 - one word describes it: awesome! Effortless setup with a fantastic display. Function menus easy to use and understand... [MORE]
Russell Clarke - MW0MWV (June 2016)
Many thanks once again guys you have done me proud! The 7300 is in the shack and I am happy to confirm that it definitely is all it's cracked up to be. Thank you Richard and the rest of the team.
Dave Wright - M3TZX (May 2016)
Thanks for a very fast efficient service as usual, my Yaesu FT-2DE arrived by lunchtime the next day, Unit is now fully charged and under test, I am very pleased with it so far...
Ian Shepherd - G4EVK (MAY 2016)
Just setup the Flex Maestro - the best and easiest setup in a lifetime! Auto update of software, linked to wifi and immediate signals! This really is a professional piece of development and worth the wait. Beautiful display, good audio... [MORE]
Jeff Wood (MAY 2016)
Hi Steve. Just a quick note to say a huge thank you for preparing such a great course for us over the last couple of Saturdays, and please also pass on thanks to your wife for adjudicating. I will definitely carry on to study for the... [MORE]
Stuart North (April 2016)
Thank you Kelvin, the radio was received last week in a timely manner. May I say that we are absolutely delighted that you have been able to get the radio repaired under warranty - thank you. I should also say that we are very pleased with... [More]
Keith Leggett - G4JKZ (APRIL 2016)
Just to say thanks for a welcome cup of coffee and great service from your team today - the ftdx3000 and PSU performing superbly. Thanks also to Richard for getting it all set at such short notice, will certainly be up from Somerset again! Cheers guys!
Les Horne - GW0JTE (March 2016)
Thanks again for the very good service, received in post in under 24 hours, thanks again!
NICK HOCKENHULL - MW0NAB (MARCH 2016)
(Via a letter): With many thanks for the excellent service. A pleasure to deal with ML&S. Nick - MW0NAB
PETE COOKE - G6ETL (March 2016)
I read with great interest your ongoing list from the back page of PW where MLS " are the only"! It does seem extremely impressive list and my dealings with the company seem to support the claims! However, you missed one off of the list... (READ MORE)
Dave Cole - G3RCQ (February 2016)
Morning Martin, I wanted to let you know that Richard Whiting has been TERRIFIC. Unfortunately I damaged the driver relay chip in my SunSDR2 Pro. Not only did Richard repair the transceiver - but he also built and supplied the correct components... (MORE)
George Highton - G7NOT (February 2016)
HI TONY, THOUGHT YOU MIGHT LIKE TO SEE THE RADIO IN ITS NEW HOME. MANY THANKS FOR EVERYTHING YOU DID AND THANK YOU TO JOHN AND ALL THE OTHERS WHO MADE THE DAY SPECIAL AND A VERY PLEASANT EXPERIENCE. KIND REGARDS, GEORGE - G7NOT
Kit Thompson - G6FLW (February 2016)
Dan, Just to let you know that the MH-34B4B microphone for my VX-3 arrived half an hour ago and has been tested. It works fine and is brilliant. Thanks for convincing me that I should have patience and wait. My thanks to all involved... (MORE)
Results : 1 - 48 of 944 |Show
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