PURCHASES

Saturday and Sunday Deliveries

Saturday and Sunday deliveries must be despatched the Friday before the required delivery weekend. Orders must be recieved prior to 2pm Friday to ensure we can despatch. 
Purchases

We reserve the right to refuse access to our website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, you will not be charged.  

Collecting Purchases From Show/Store
Please note we are now able to offer a Show/Store collection service for items purchased via our website. Once you have selected the items you require. there will be an option to choose 'Collect at show/store' as a delivery option.

Once processed, your order will then be taken by our team to the current show we are attending or placed in a holding area at our store for collection. Please be aware you must bring a copy of your receipt and the relevant card from which payment was made to confirm your identity.

Cancellations due to error

On our website, you may place an order to purchase a product advertised for sale by following the onscreen prompts after clicking on the item you wish to purchase. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the "Place order and pay" button on the checkout page.

All orders placed by you, and purchases of goods by you from us, are subject to acceptance by us. We may choose not to accept your order or purchase for any reason and will not be liable to you or to anyone else in those circumstances.

Cancellations

If you cancel an order, we will reimburse to you all payments received from you in respect of that order including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay, and not later than: 

  • 14 days after the day we receive back from you any goods supplied; or
  • (if earlier), 14 days after the day you provide evidence to us that you have returned the goods; or
  • If there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the order.
  • If you wish to exercise your right to cancel, you are obliged to retain possession of the goods and take reasonable care of them until they are returned; 
  • You must send the goods back to us without undue delay and in any event not later than 14 days from the day on which you notify us of the cancellation of your order. You are responsible for the costs of returning the goods. 

We may make the reimbursement using the same means of payment as you used for the initial transaction, unless you have agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

We may make a deduction from the reimbursement for loss of value of any goods supplied, if the loss is the result of unnecessary handling by you (i.e. in excess of what is necessary to establish the nature, characteristics and functioning of the goods). Smoke damage also constitutes as loss of value.


Finance

Martin Lynch and Sons are able to provide financing on many items. Simply add to your basket and apply for Hitachi finance! It couldn't be easier! Terms and conditions are here: 
https://www.hamradio.co.uk/pbf-termsconditions.php
 
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card/wire transfer/postal order payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to UK Pounds Sterling or your own currency.

Please note: Your card will need to be registered with Verified by Visa or MasterCard SecureCode for payments to be authorised.

If your Card issuer is not part of the MasterCard securecode or verified by visa schemes please do not cancel your order as the order may still go through.
  
International Credit Card Payment Information
 
This information applies to purchases made with a credit card issued outside the U.K, or if you are requesting delivery of the items outside the U.K.

Please note: IF YOU ARE AN EXISTING ML&S CUSTOMER AND WE HAVE TRADED BEFORE THE FOLLOWING IS NOT USUALLY REQUIRED.

Processing of your order is contingent upon approval of the transaction by your credit card company. As some international credit cards have daily limits, this may delay processing of your order until the transaction can be charged in full.

Please note that ML&S reserves the right to not process orders if the delivery point is not your billing address for your credit card, and delivery to an alternate address may need to be approved by your credit card company in some cases. For delivery to some countries payment is available only by way of wire transfer. Orders are typically processed when you send your information, so your credit card will be charged at that time: however, shipment cannot occur until the verification process is complete and all international paperwork approvals are done.

The verification process is required normally only for your initial order, after which you are entered into our customer database, however verification of your credit information may be requested upon subsequent orders. Use of credit card is contingent upon bank and security approvals. Security approvals for some international transactions by credit card may require a written authorisation from the issuing bank - extra fees will apply for this service.

We accept Switch, Solo, AMEX, Connect, Delta, JCB, Visa and MasterCard. We do not usually charge for any item until it is ready to ship, unless it is special order or on special offer. 

We reserve the right to refuse access to our website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, you will not be charged.

Deliveries

All damage/loss MUST be reported within 48 hours for us to process any claim or investigation into loss. 

Risk in the Goods shall pass to the Buyer on delivery Ownership in the Goods shall not pass to the Buyer until the Company has received in full in cleared funds all sums due to the Company in respect of the Goods and all other sums which are or may become due to the Company from the Buyer on any account. Until ownership of the Goods has passed to the Buyer, the Buyer shall: hold the Goods on a fiduciary basis as the Company's bailee; store the Goods separately from all other goods of the Buyer or any third party in such a way that they remain identifiable as the Company's property; not destroy or deface any identifying mark on the Goods or their packaging; maintain the Goods in satisfactory condition insured with the Company's interest noted on the policy and hold any proceeds of such insurance on trust for the Company and not mix them with any other money. 

PayPal

We are able to take secure payment via Visa, MasterCard or Debit card. If you wish to pay with PayPal we do offer this option. Choose this at checkout.  

Wire Transfer

Payment by can be accomplished by way of wire transfer. Transfers can take 5 business days or longer to clear, so please be sure to include this in your planning. It is mandatory that you notify us when sending a wire transfer. We will also confirm shipping costs at the time of reply. ML&S cannot be held responsible for transfer of funds unless you notify us in advance of the transfer. Please do not forget to include £15.00 UK Pounds for incurred bank charges. Our payment details are:  

A/C Name : ML&S Martin Lynch & Sons Ltd
Currency : GBP
Sort Code : 30 94 42
A/C No : 70642660
IBAN : GB96 LOYD 3094 4270 6426 60
BIC / SWIFT : LOYDGB21112 

Warranty Terms and Conditions

Outside of the 28 day faulty return period, returned items can not be accepted, unless covered by manufacturer's warranty. We will repair as much as possible on site however in exceptional circumstances products may have to be returned to the manufacturer of distributor. 

For no fault found we will charge only the return carriage. 

For repairs/replacements under manufacturers warranty for any item please download a ML&S return form from the link below and return to ML&S with the faulty product.

ML&S Returns Form

International Warranty information

Warranty service for items we sell is available in the U.K. only, unless otherwise noted. It is your responsibility to pay freight for returned items to the U.K. and back to you for desired warranty coverage. All of our NEW products come with a minimum 12 month warranty, (Yaesu & Icom 24 months), with up to 90 days on second-hand equipment. Items returned for service must state "returned goods for repair" on the return air waybill or U.K. import customs duties apply and will be added to your invoice. For more info about returning items please contact our customer help desk, [email protected]

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait, provided it has not been received by us in the interim from the supplier or is a special order.  

Reaching Us

If you need to reach us, please email us on [email protected], alternatively, you can call on 0345 2300 599 or write to us at ML&S Martin Lynch & Sons Ltd., Wessex House, Drake Avenue Staines (Nr Heathrow), Middlesex TW18 2AP. If you have difficulty in reaching us on our low-tariff telephone number then please try +44 (0) 1932 567 333


Yaesu
Icom