We’re excited to let you all know that we have partially reopened our store as of Monday the 15th June and are looking forward to welcoming all our customers back to our Staines HQ.
Initially it will be “Counter Service Only” allowing customers to enter our lounge area & be served for Click & Collect orders Pre-Paid via the web or telephone PRIOR to visiting the store. Please ensure you have a print out of your order (or to view on your phone) & ID maybe requested for new customers.
Please observe the current government guidelines for distancing from each other & keep at least 2m or 6ft apart at all times. This will limit the amount of customers entering the building but please let staff know you have come to collect & they will bring your orders to your car if required.
Of course, the safety and well-being of our customers and colleagues are our absolute priority and as such we have been working hard to introduce new safety measures.
Due to the need to limit the number of people in store at once, we expect increased waiting times, but are committed to providing the excellent level of customer service you are accustomed to, so please bear with us.
'Myself & everyone at ML&S would like to take this opportunity to thank all our customers for their loyalty and support during what is a very challenging and uncertain time for us all.' - Martin Lynch, G4HKS - The Guv’nor