I'll try not to make a habit of sending fan mail :) .. I was delighted late this afternoon having had a delayed journey on my way home and turned up close to closing time. Nonetheless I was greeted with a cup of tea and
made welcome without feeling rush
Thank you for the superb way that your sales team and yourself looked after me today. It’s refreshing that I can walk out of the store have bought nothing this particular time yet having not felt pressurised to do so. Mark Feltham - 2E0VSS
Dear Martin and Team: I phoned though my order for an FTDX3000 and SDRPlay RSP2 on Thursday morning. New toys all arrived 2pm Friday. Steve Lovell - G1BLJ
Hello Steve, you made my day hi hi. Cleaning the fuse and testing the IC-7000 now produces 100W. Everything now works fine. So many thanks and I give M&LS best reviews around here. 73 Eirik LA9OFA
Thank you ML&S, First Class service Radio arrived very quickly and your customer service is outstanding. George D Mate
Ref my FTdx1200, I am very pleased with my new toy!! Came in 24 hours and is in pristine condition for a used piece of kit. Added bonus of the decode board for cw etc. is already fitted. It is a joy to use and looking forward to this winter season.
Just to thank you for the above order which has arrived very speedily today. My trusty FT60 is now being charged correctly instead of the hit and miss method of overnight charging.
Regarding Sales person Oliver Spoke With Oliver At Hamfest 2018 Very Polite & Helpful Thumbs up From Me.. 73, Tom / M0HYE
Thanks for the very quick reply. Great customer service.
Good evening All Thank you for the very speedy checking of our Club's equipment today. Excellent service as always. Best Regards Peter Marcham G3YXZ Radio Society of Harrow
I called at your shop today, and was looking to purchase a high gain Yagi antenna and the MFJ-269C antenna analyzer. Thanks to John who served me, who suggested the EA144LFA5 5 ele Yagi. I would just like to say I am absolutely delighted with both...
Hi Steve, I just wanted to say a very big thank you for the excellent service you gave me yesterday. I can now rest assured that my FTdx3000 is working fine and that the different tests you subjected the radio identified the real cause of my...
As a long standing ML&S customer, I decided to purchase the IC-7300 and am not disappointed. Superb screen, great sensitivity and almost all the features radio hams need without buying all those extras. I recommend the Icom external speaker...
Hi my new IC7300 arrived today,many thanks for your professional service and prompt delivery,an excellent package.I will be back for more.
I would like to thank you guys for the welcome and excellent service that I recieved this.morning. I visited the store for the first time today. I was greeted with a smile and an offer of a cup of tea or coffee. Being new to the hobby...
Thank you very Much....you are so efficient...satisfied customer since the " Brenda and Bernie " days......Cheers Des
I would like to express my utmost gratitude for the help and support ML&S have offered me over the last 15 months or so. Both in there excellent service in supplying me a solid and reliable 2nd hand radio.
Just a short word of thanks, to you and your good lady wife. I am in the nerve-racking period of waiting my result, but felt I should thank you both. Your kindness, calm determination in the face of difficulties, and care were greatly appreciated...
I just gave my review on google after visiting your shop before the weekend. I was given great service from a new employee at yours, I think Oliver was his name. Please give him my thanks, and forward the google review to the store in general. Thanks!
Many thanks for answering my email and my request so quick. It is always a pleasure to deal with ML&Sons professional support.
Just a thank you for the very quick turn round on my FT 817 repair. It was only posted midday yesterday and I received a call this afternoon saying it was ready.
Best regards John
Thanks very much for your help, I really appreciate the time you took to answer emails and, when I was at the shop, un-box both radios so I could have a good look at them. I'm very satisfied with the radio and it is performing superbly on VHF, UHF and...
Thank you all for your courteous and prompt service .
The IC 7300 arrived within 22 hours of ordering! Thanks again, Les G6APD.
Many thanks for your help yesterday with the trade in. The IC-7300 is
absolutely brilliant - everything they rave about is true!
The service that I got from ML&S was superior, I ordered online & paid for the product on Monday 18 June & it was delivered to my QTH in Port Elizabeth South Africa on Friday 22 June 2018. Now that's what I call Service Excellence!
Just a note of thanks, the shipment made on Friday has just arrived here
(Monday) and I've already got the SR200 2m. linear in it's place and checked on the air, plus the first of those BHI units is already in my mainstation audio chain!
Just to say the radio arrived back safely today in good condition, the fantastic packaging certainly helped !!
Well done Martin and the team, customer service at it's finest !! Regards, DAVID G0FVH.
Radio arrived yesterday, amazing service, thank you very much, Peter Gibbs. Truro
I felt I had to write and tell you about my visit to your shop in Friday.
I am a lapsed ham, and now having made the decision to come back to the fold , am as exited as a little child at Christmas.
RECEIVED ANYTONE TX/RX YESTERDAY, WILL TEST TODAY. THANKS FOR PROMPT DELIVERY.
Hi Jonathan, thank you very much for sending the missing screw for the MyDel handles. Pony Express dropped it off this afternoon.I appreciate the good customer service.
Wow thanks and on Easter Sunday :) Now I know why I shop at Martin Lynch!
Hello Richard. Thank you for your email reply. Just to let you know that my parcel has now been delivered. Thank you for your help - Many Thanks!
The Amplifier arrived safely today and is working fine.Thank you very much for your help in repairing it and for finding a company where I could buy the Replacement Power Transistors. Most companies would have just...
The parcel arrived at 09:30 this morning well packed and in good condition. Thank you for your help and advice...
Great service yet again from Tony Wiltshire this morning on the follow up to my TS990 purchase 4 weeks ago.
Unfortunately for you as a company, no money changed hands, but a reassuring word from Tony re the radio.
Hi, the Inrico TM-7 Mobile Network Radio arrived and works a treat, first contact using the North Pole repeater on echo link!
Loop controller arrived Monday with the new 24v power supply as promised. Connected up to the existing system and fired up the whole loop assembly- all now working perfectly as before...
I'm very pleased to let you know that the IC-7610 arrived today in very good conditions.
After waiting around five hours for it to get used with the inside temperature (as we have snow here) I powered it up and everything seems to be just fine.
Just a short note to say thank you very much for your great service. My TS-990 arrived back today and is on the air as I write this. The external display is now working perfectly.I appreciate your help and expertise over the last couple of months...
I am delighted with this purchase and I thank you again for your speed and efficiency.
With regards to a conversation with Jonathan yesterday 04/01/2018 refer: missing end cap off 70cm yagi, I have received and fitted the end cap. Many thanks for your prompt service.
Please thank Stephen for the excellent job re-aligning my FT-891 its right on frequency and doesn't seem to display any drift. VY 73 and a happy and profitable new year to everyone at ML&S.