Customer Comments

Welcome to the ML&S comments page. Listed below are comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email.

If you'd like to contact us via email, please do so by clicking HERE
Results : 1 - 48 of 1091 |Show
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John Epton
Martin, Good afternoon and thank you so much for your excellent organisation! It arrived at 8.30 am. I left it 4 hours per the manual and have just enjoyed a session on 14m. Lovely to use and tune up and most reassuring to see the power... [READ MORE]
Shannon
Hello, Just wanting to send some positive feedback about your customer service representative Mark. He was incredibly helpful in my search for equipment and I have a long list of items I'm planning to buy thanks to him. He was patient and... [READ MORE]
Trig - GM4NNC
Ordered MFJ ATU 901B Friday Afternoon 13th Arrived at 10 30 Saturday 14th 10.30 AM Excellent Service, Many thanks, Trig
Stu - G4KUR
Hi Martin, Thank you so much for agreeing to sponsor our club's "GMT Contest" by donating a Wouxun KG-UVN1 DMR radio for the overall winner. The contest was a raging success. At times there was quite a flurry of activity on the 2m band... [READ MORE]
Eric - G0ORD
I bought this outstanding rig in part exchange and (for the first time) I feel that I should leave some feedback. Tony, the sales manager, was exceptionally pleasant, informative and helpful. We reached a mutually acceptable part-exchange.. [MORE]
Gerhard - oe3bga
Btw, the service ML&S does is excellent! best 73, gerhard oe3bga
Joe McBride
I would like to pass on my thanks whoever was working Saturday morning for their help on tuning the ACOM 1010 Amp. Please pass on my thanks to the technical engineer Krasi. Joe McBride
Dave - G1PIR
Just a quick thanks for a great service. Best wishes. DAVE - G1PIR
Simon
Hi Paul, It just arrived, all perfect thank you! have a wonderful weekend! Simon
Jordan Clark - 2E0WLQ
Good Afternoon Jonathan, FT-857D Arrived today safe and sound. I'm still amazed really, I rang up in the morning wanting a used 857, and by the afternoon you've phoned me with one sat in front of you. It must have been the quickest turnaround... [MORE]
Fabrizio Ferrario
Wonderful! You are the greatest Ham Store in the world! Amazing people! Best regards. Fabrizio Ferrario
William Harvey - GI8WFA
Hi everyone - thanks for the super service in supplying ALL my radio gear since July 2019 as I’ve just come back into AR after a little break from 1982! I wish your shop was here in N. Ireland as it would be Xmas every week for me. You run... [READ MORE]
Steve Rose
Hi Martin, I just wanted to say very many thanks to you and the team for going the extra mile this year. 2019 is the year I got back into radio and the guidance and advice has been very much appreciated. I will single out Jonathan for giving... [MORE]
Dieter - DL2BQD
Dear Tony, The keyer arrived yesterday 17. Dec. afternoon. Thanks a lot for your effort. Our business was as proper and professional as the mechanical quality of the KENT key. You did a jolly good job! I wish you and the management and all... [MORE]
George - G4RNI
I’ve just taken delivery of two superb used IC-9100’s from ML&S.
Vic Tatman - G4IMH
Hello ML&S, Just to say, thanks for your very prompt service, the Z817 tuner arrived today ok !.
Regards, Vic Tatman G4IMH
Phil Bridges
Thanks to Tony who kindly got back to me re pricing a couple of rigs donated to the local repeater group. We've since sold one via Facebook and the other is on eBay. For what it's worth neither Radioworld or Lamco bothered to reply, well done you!
Neil Coley
Thanks Gary. Second to none service. Appreciated. Neil Coley
John VK4LTX - Australia
Hi Tony, All done:) I must say I am very impressed with your quick service:):) Cheers, John VK4LTX - Australia
Alan - M3XAC
Excellent service and advice from Jonathon on the Martin Lynch stand at the Hamfest.The LDG ATU is working fine many thanks ALAN M3XAC.
G Stevenson
Tony Wiltshire. Thanks for the really quick delivery(4 days) of my radio! Didn’t expect it that fast and it came exactly as you said which is great. Also thanks for answering all my questions as it is tricky ordering into the US from other (READ MORE)
Billy - EI7FJ
Hi Mark A very big thank you. I received my 15 element 70 cams antenna this morning at 10.30 am Excellent service. Thank you. Regards. Billy Mc Loughlin - Ei7fj
Paul - G1OVK
Hi Martin, I've been away from ham radio for 35 years, and am now in the process of setting up a new station. The help, advice and service I've received from all of your staff, has been outstanding. They have answered all of my questions (READ MORE)
Simon Appleby
Hello there and just a thank you for the quick and professional service from yourselves. I purchased the Yaesu FT450D and it was promptly delivered to me here in Scarborough. Lovely radio and well worth the expense. Thanks. Simon Appleby
Bert Barker
Single paddle key. Many thanks for the prompt delivery of my key, superb service.
Lynda Vopson - G6QA
Hi guys, thanks for the great service received this morning to my 'sick' rig, I had a very entertaining chat with one of the guys about Northern comedians, then Tony went to the car to test the rig and ATAS, problem sorted and fixed, I'm now... READ MORE
Rassie Erasmus - ZS1YT
A big round of applause for ML&S service. On Friday morning at 9h30 I phoned ML&S from South Africa to order a Yaesu SP 10 speaker. A friend currently in Devon offered to transport it to SA. My biggest concern was that the friend was leaving... READ MORE
Edward
Hi Paul, Thanks again and a big thank you to Steve for fixing the radio. Edward
Alex - PA1AGB
Hello ML&S Team! Thank you for making my Birthday so special every year! This is the best gift from my XYL ever (lucky for me she is a HAM!!!). Your shipment arrived on time and excited to test today. You gave me a good deal on the radio... READ MORE
Ken Underwood - G3SDW
Just wanted to say a big thank, wen i was first licensed there was this cheeky young chap called Martin Lynch who bought and sold local to me, i am from Hayes, 50 years and this is my first purchase, thank you 73 G3SDW
Chris Ellis - M5AGG
Received scanner today and very happy with my purchase. Unit is as new with all the bits. At £25 it was much cheaper than Some on Ebay! Regards Chris M5AGG
Derek Carman - M0DRK
Many thanks to John for helping me to send in my FT 897d for you to include in your used items list. Cash transfer all fine into my bank account. FB. Look forward to dealing with Martin Lynch & Sons in very near future. 73s to all, Regards Derek, M0DRK
John - M0JZN
Hi Steve, I do hope you're well ? I wanted to drop you a note to confirm my new callsign which I'm very proud of - M0JZN. Also more importantly to thank you so very much for all of your help and guidance thus far in my journey in the amateur... READ MORE
Tim Goad - KA9AMO
Mr. Martin Lynch, I recently purchased an Icom 703 from your fine establishment. It was a most pleasant buying experience. Shipping was prompt and the radio was well packaged. Customer service was prompt and knowledgeable. I rarely see this... READ MORE
Jordan Clark
Good Afternoon, I'd just like to pass on my thanks to the team, excellent service with a quick turnaround for an excited new ham! 73's, M7......
Patrick Bergan
I wish to say many thanks to you and the staff especially Steve who was most helpful in the repair of my 990s and the effort he put in to help me well done indeed, 73 Pat
M0AAC
Harry - M01HT
Dear ML&S, thanks so much for your quick and easy help regarding the returned defective SWR-meter without fuss and discussions. I simply love shopping with you. vy 73 de Harry, M0IHT
W Clinton
Hi, From order, to parcel on doorstep - 42 hours. Thank you. Regards, W. Clinton
Mark Gibson
Just to let you guys know I am happy with FT 3000 I am glad I spent the money with you guys fantastic customer I will be a returning I am glad I was led in the right direction - Mark Gibson
Timizas
Hello from Lithuania.Thanks for the Aor Ar-Dv10. You are the best!
M M Gibson
Hi Krasi, Just to let you know the radio came yesterday I am a very happy the radio is working & I am over the moon. You have done a fine job and there will no doubt I'll be a returning customer. Your customer service is outstanding with you doing what..
Timofejus
Hello. Excellent service. Thank You!!! Regards, Timofejus
Mark Gibson
Good morning I would just like to say thank you guys for replying back this seems to be a real customer service many could wish for the feed back a lone through word and mouth here a bout ML&S many of the boys on the radio have came to me speaking...
Harry M0IHT
Hello,
I was just wondering how you do that!!!
Richard GW0HDY
Thanks form the prompt delivery. I now have this fitted to the Hustler 5 BTV previously purchased from you and very pleased all round. Richard GW0HDY
Alan mm0ovv
many thanks
Phil G0CPJ
Dear Sir, I recently purchased a 'Phonema RHEA' Speaker from you and decided to remove the cover grill as described in the owners manual. On removing the wooden front plate I found a split in the wood. This could have been my fault as I took the...
Brian G0WZB
Hi Martin, MANY THANKS for sending me the missing UM2 mount for my Superantenna. That was a super quick resolution. This is what I was expecting to see in the bag instead of the bit I received which I had no way of connecting to the tripod...
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