Customer Comments

Welcome to the ML&S comments page. Listed below are comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email.

If you'd like to contact us via email, please do so by clicking HERE
Results : 1 - 48 of 1038 |Show
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Steve G1BLJ
Dear Martin and Team: I phoned though my order for an FTDX3000 and SDRPlay RSP2 on Thursday morning. New toys all arrived 2pm Friday. Steve Lovell - G1BLJ
Eirik LA9OFA
Hello Steve, you made my day hi hi. Cleaning the fuse and testing the IC-7000 now produces 100W. Everything now works fine. So many thanks and I give M&LS best reviews around here. 73 Eirik LA9OFA
George D Mate
Thank you ML&S, First Class service Radio arrived very quickly and your customer service is outstanding. George D Mate
Jim GM7S
Ref my FTdx1200, I am very pleased with my new toy!! Came in 24 hours and is in pristine condition for a used piece of kit. Added bonus of the decode board for cw etc. is already fitted. It is a joy to use and looking forward to this winter season.
John Heywood G4IAL
Just to thank you for the above order which has arrived very speedily today. My trusty FT60 is now being charged correctly instead of the hit and miss method of overnight charging.
Tom / M0HYE
Regarding Sales person Oliver Spoke With Oliver At Hamfest 2018 Very Polite & Helpful Thumbs up From Me.. 73, Tom / M0HYE
Paul Morgan GM1 YUO
Thanks for the very quick reply. Great customer service.
Peter Marcham
Good evening All Thank you for the very speedy checking of our Club's equipment today. Excellent service as always. Best Regards Peter Marcham G3YXZ Radio Society of Harrow
G4ZZB Matt
I called at your shop today, and was looking to purchase a high gain Yagi antenna and the MFJ-269C antenna analyzer. Thanks to John who served me, who suggested the EA144LFA5 5 ele Yagi. I would just like to say I am absolutely delighted with both...
Phill Morris, G6EES
Hi Steve, I just wanted to say a very big thank you for the excellent service you gave me yesterday. I can now rest assured that my FTdx3000 is working fine and that the different tests you subjected the radio identified the real cause of my...
Nick Beer
As a long standing ML&S customer, I decided to purchase the IC-7300 and am not disappointed. Superb screen, great sensitivity and almost all the features radio hams need without buying all those extras. I recommend the Icom external speaker...
James Armstrong
Hi my new IC7300 arrived today,many thanks for your professional service and prompt delivery,an excellent package.I will be back for more.
Steve Head
I would like to thank you guys for the welcome and excellent service that I recieved this.morning. I visited the store for the first time today. I was greeted with a smile and an offer of a cup of tea or coffee. Being new to the hobby...
Desi Kaylor
Thank you very Much....you are so efficient...satisfied customer since the " Brenda and Bernie " days......Cheers Des
Dave Hall M0IXP
I would like to express my utmost gratitude for the help and support ML&S have offered me over the last 15 months or so. Both in there excellent service in supplying me a solid and reliable 2nd hand radio.
David 2E0OPM
Just a short word of thanks, to you and your good lady wife. I am in the nerve-racking period of waiting my result, but felt I should thank you both. Your kindness, calm determination in the face of difficulties, and care were greatly appreciated...
Vetle Fosse
I just gave my review on google after visiting your shop before the weekend. I was given great service from a new employee at yours, I think Oliver was his name. Please give him my thanks, and forward the google review to the store in general. Thanks!
Many thanks for answering my email and my request so quick. It is always a pleasure to deal with ML&Sons professional support.
John Bryce
Just a thank you for the very quick turn round on my FT 817 repair. It was only posted midday yesterday and I received a call this afternoon saying it was ready.
Best regards John
73 de Tony (G0HUZ)
Stuart McMurtrie
Thanks very much for your help, I really appreciate the time you took to answer emails and, when I was at the shop, un-box both radios so I could have a good look at them. I'm very satisfied with the radio and it is performing superbly on VHF, UHF and...
Les SawfoRd
Thank you all for your courteous and prompt service .
The IC 7300 arrived within 22 hours of ordering! Thanks again, Les G6APD.
David G4DHF
Tom G4KWL
Many thanks for your help yesterday with the trade in. The IC-7300 is
absolutely brilliant - everything they rave about is true!
Andre Potgieter ZS2ZA
The service that I got from ML&S was superior, I ordered online & paid for the product on Monday 18 June & it was delivered to my QTH in Port Elizabeth South Africa on Friday 22 June 2018. Now that's what I call Service Excellence!
Trevor G8GFH / PA2TG
Just a note of thanks, the shipment made on Friday has just arrived here
(Monday) and I've already got the SR200 2m. linear in it's place and checked on the air, plus the first of those BHI units is already in my mainstation audio chain!
DAVID G0FVH
Just to say the radio arrived back safely today in good condition, the fantastic packaging certainly helped !!
Well done Martin and the team, customer service at it's finest !! Regards, DAVID G0FVH.
Peter Gibb
Radio arrived yesterday, amazing service, thank you very much, Peter Gibbs. Truro
Alan Lautman
I felt I had to write and tell you about my visit to your shop in Friday.
I am a lapsed ham, and now having made the decision to come back to the fold , am as exited as a little child at Christmas.
Andrew Dingwall
RECEIVED ANYTONE TX/RX YESTERDAY, WILL TEST TODAY. THANKS FOR PROMPT DELIVERY.
DE N0JVW
Hi Jonathan, thank you very much for sending the missing screw for the MyDel handles. Pony Express dropped it off this afternoon.I appreciate the good customer service.
Roger G8XAN
Wow thanks and on Easter Sunday :) Now I know why I shop at Martin Lynch!
Ifor Williams
Hello Richard. Thank you for your email reply. Just to let you know that my parcel has now been delivered. Thank you for your help - Many Thanks!
73s Terry G3NPZ
The Amplifier arrived safely today and is working fine.Thank you very much for your help in repairing it and for finding a company where I could buy the Replacement Power Transistors. Most companies would have just...
Philip Scrivens, G0HHL
The parcel arrived at 09:30 this morning well packed and in good condition. Thank you for your help and advice...
Mark M6AWG
Great service yet again from Tony Wiltshire this morning on the follow up to my TS990 purchase 4 weeks ago.
Unfortunately for you as a company, no money changed hands, but a reassuring word from Tony re the radio.
Phil M1CNG
Hi, the Inrico TM-7 Mobile Network Radio arrived and works a treat, first contact using the North Pole repeater on echo link!
Peter/GW4UWD
Loop controller arrived Monday with the new 24v power supply as promised. Connected up to the existing system and fired up the whole loop assembly- all now working perfectly as before...
Mark Feltham
Lulian/YO7DEW
I'm very pleased to let you know that the IC-7610 arrived today in very good conditions.
After waiting around five hours for it to get used with the inside temperature (as we have snow here) I powered it up and everything seems to be just fine.
Gerry Richards
Just a short note to say thank you very much for your great service. My TS-990 arrived back today and is on the air as I write this. The external display is now working perfectly.I appreciate your help and expertise over the last couple of months...
Guy Chatry
I am delighted with this purchase and I thank you again for your speed and efficiency.
Danny
With regards to a conversation with Jonathan yesterday 04/01/2018 refer: missing end cap off 70cm yagi, I have received and fitted the end cap. Many thanks for your prompt service.
Stephen Slater G0PQB
R A Lester
Please thank Stephen for the excellent job re-aligning my FT-891 its right on frequency and doesn't seem to display any drift. VY 73 and a happy and profitable new year to everyone at ML&S.
Paul Jenkinson
Just to say thanks for my delivery of my ic7300 today the service is excellent and a credit to your company,happy new year G0VGK
Terry Tankard
Just wanted to say many thanks to ML & S for as always a good service and pass my thanks to Tony who took my order yesterday , i have spoken to to Tony who has taken several orders from myself in the past.
Results : 1 - 48 of 1038 |Show
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