Customer Comments

Welcome to the ML&S comments page. Listed below are comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email.

If you'd like to contact us via email, please do so by clicking HERE
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Mike Booth
Thank you for the excellent service in sending the Ameritron AL-811 Linear Amplifier. It was well packed and safely received, and works perfectly.
Thank you for your excellent service,
Ordered an FT-450D late on Friday, and received it Saturday afternoon First HF rig and I love it already.
Chris Cleverly
I have personally visited twice and made a number of mail order purchases over the years, being made welcome with coffee and a genuine welcome... In future I know which I would choose (ML&S) despite a trip to your premises being somewhat further...
Fressinet jean Louis F1OMB
Fantastic service, order FT991A placed on Thusday 14th received onThursday 16th.
Everything seems to work properly.
Steve Moye
Thank you for your superb service, from the initial answering of the phone, through the follow-up texts, to the excellent courier-service.
First off; well done on the coffee front a huge improvement. Much appreciated by me and, I am sure, other coffee-loving customers. Secondly, thanks to Steve in the workshop for the fast turnaround of the mods...
I just wanted to send you a quick email regarding the service and genuine warm welcome I always get when I walk through the door. The other day no less then 3 members of the staff helped sort out my issue with the miniDv4.
David GW0OGI
Many thanks David for the update-you are a credit to Martin Lynch & Sons.
John Creaser
Thank you to Tony and Steve for providing such epic customer service today. I suspected that my FTDX3000 had a power output problem and they immediately put it on the bench to test it in front of me.
David T.Keely
Hello Martin,
Can you thank Gary for his invalueable help and support he has given me in setting up my Dvmega-Bluestack for dmr operating.
Donald Mildenhall
Please also let Martin know that I've received the radio and thanks for the prompt service from both of you guys. It's really a pleasure dealing with you guys. Excellent service!
Stuart Terry
Hi guy's,
Just a mega big thank-you for the short notice of dispatching of my IC-R8600. What a fantastic receiver it is. Regards, Stuart Terry
73 de Clem - G0APM
Hello Jonathan, Just a quick note to say 'thank you' for a fun visit today and the several pints of coffee. The fact you had the equipment ready and prepared as discussed is delightful and much appreciated. Catch you on a digital mode somewhere soon.
Chris - G4CLB
Having just resolved an operating issue with my TS2000, bought from you some years back, I must compliment your technical support team. In particular, thank you to Steve in your Workshop.He swiftly and
succinctly talked me through a set up issue.
Terry Blackmore
Hi Gary, all I can say is you're brilliant. Opened up first time I tried. I certainly never consider the problem as being with WIFI.
I may come back to you again if I get stuck, but hoping I don't need to. I will confirm when I get on the air.
Kevin Deegan (G0UDG)
Hello Gary many thanks for your help with my loop the problems have gone the antenna is now tuning perfectly I am now a very happy Amateur radio enthusiast best wishes to all at ML&S and once again many thanks for your help appreciated best 73 from Kevin
Garech O' Shea
Thanks guys, can I just say your customer service levels are excellent
John Jones
My order arrived today, not opened yet but would like to say thank you and commend you for your prompt service.
Once again thank you. Regards, John Jones
Ken Gray
Hi Martin Please thank all your staff for all the assistance given on the purchase of my ACOM 1010 amplifier, great team.
Hi, Just a brief email to thank your team for the prompt turnaround on this order. Arrived Saturday as promised and very much appreciated. Kind regards, Craig
Dave Clark
Hi, Just a quick note to say I received the replacement PSU on Friday. Working perfectly. Grateful for your help. Many Thanks.
Roger Woods
I popped in on Friday 1st September on my way to a weekend scouting event. Had my FT2D broad banded with no fuss and a shopping list of bits and bobs sorted apart from one item which would have to be ordered. Very pleased with MLS and their service :)
Timothy Dabbs, G7JYQ
I would just like to show my tremendous appreciation to Gary from your Tech Support dept, who helped me when I could not connect my new Wouxun KG-UV9D+ to my computer.
Paul G4MD
Hi, Just like to say thanks for the great service on my recent purchase of an FT991A :) Really looking forward to spending the day exploring my new toy...
Mark M0XMH
Absolutely brilliant, Tony.
It's good to know excellent customer service is still well and truly alive and kicking!
Remus M0UKL
I would like to thank you for the wonderful picnic that was held last Saturday at your shop. During the picnic we enjoyed socialising , discussing radioamator matters and making shopping wish list.
Peter g8kek
Please pass on my personal thanks to Martin for the excellent service given by your service team (Steve) following a small issue with my IC7600. Peter G8KEK (Man from marconii many years ago with 2955 radio test set)
Steve G4SGD (June 17)
I just wanted to say thank you for taking my order on a late Sunday evening after having problems with my credit card order online. I must say, not many outlets would operate with this fantastic level of customer support.
Pete Reeves (June 17)
Made my first ( I'm sure one of many ) purchase. Spoke with Tony ? I think. Wow what a fantastic good experience.
Purchase made, email sent to me with delivery day poss time on. I know now why the club members recommended ML&S
Keith - M0KJA
May I take this opportunity to say thank you for a great experience and kind support when I attended your store last Friday. Thanks to Tony for the friendly initial contact on the day when I purchased the second hand Ameritron Linear.
I would like to express my thanks via yourself to David, your antenna guru. With the advice/help/support from David all was good,once again a BIG thank you.
Ralph Bird
Thank you for the fast and efficient service, Parcel arrived in good order.
This evening, Gary Spiers from Martin Lynch and Sons called me, which is a marvellous level of service, especially on a Sunday evening. I would like to offer Martin and Gary very grateful thanks.
Nick G1URJ and Wendy
Thank you and your fantastic staff who made us feel most welcome today after such a long absence in coming to see you. The service was first class as always.
Raymond Pennington
Thank you for the excellent repair you carried out on my Yaesu 991 on Thursday afternoon & the attention to detail with the case of the radio.
David Paine
I could bye my radios from other shops , but I like your after sales service It's nearly as good as Apple! Now they are the tops, but you come close. Anyway just thought I would let you know
Steve Redmond
Many thanks for your excellent customer service
Andrew Thorne M6HZB
I was shocked to read your email regarding the attack on your websites. I just want to assure you that it will take more than the actions of some bitter minded technical morons to stop me from doing business with you and your staff.
Paul Willmott
Would just like to say thanks for your help with my order of my icom 7300.
Great company.
Adam Grundy
Just a note of thanks. I have been using the Hytera PD365 for over a week now and I'm over the moon with it.
Bob Howes G7PJD.
I would like to thank your Company and in particular Jonathon for the help and advice given by him to me yesterday.
Peter Aburrow
Many thanks for the prompt assistance today regarding my Yaesu 991
Raymond Matthews
Just like to say thanks for great service.
2E0FQT John
Merry Christmas and a happy New Year 2017
I have received today my ICOM 7600 from you in a good condition.
thank you for your support !
David Boyd. MI6GPQ
I am writing to express my gratitude for a fantastic customer experience with Martin Lynch.
Mike Bowerman M6MVC
Just to say thanks for your and Johns help when I called in on Sunday.
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