Customer Comments

Welcome to the ML&S comments page. Listed below are comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email.

If you'd like to contact us via email, please do so by clicking HERE
Results : 1 - 48 of 1081 |Show
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Fabrizio Ferrario
Wonderful! You are the greatest Ham Store in the world! Amazing people! Best regards. Fabrizio Ferrario
William Harvey - GI8WFA
Hi everyone - thanks for the super service in supplying ALL my radio gear since July 2019 as I’ve just come back into AR after a little break from 1982! I wish your shop was here in N. Ireland as it would be Xmas every week for me. You run... [READ MORE]
Steve Rose
Hi Martin, I just wanted to say very many thanks to you and the team for going the extra mile this year. 2019 is the year I got back into radio and the guidance and advice has been very much appreciated. I will single out Jonathan for giving... [MORE]
Dieter - DL2BQD
Dear Tony, The keyer arrived yesterday 17. Dec. afternoon. Thanks a lot for your effort. Our business was as proper and professional as the mechanical quality of the KENT key. You did a jolly good job! I wish you and the management and all... [MORE]
George - G4RNI
I’ve just taken delivery of two superb used IC-9100’s from ML&S.
Vic Tatman - G4IMH
Hello ML&S, Just to say, thanks for your very prompt service, the Z817 tuner arrived today ok !.
Regards, Vic Tatman G4IMH
Phil Bridges
Thanks to Tony who kindly got back to me re pricing a couple of rigs donated to the local repeater group. We've since sold one via Facebook and the other is on eBay. For what it's worth neither Radioworld or Lamco bothered to reply, well done you!
Neil Coley
Thanks Gary. Second to none service. Appreciated. Neil Coley
John VK4LTX - Australia
Hi Tony, All done:) I must say I am very impressed with your quick service:):) Cheers, John VK4LTX - Australia
Alan - M3XAC
Excellent service and advice from Jonathon on the Martin Lynch stand at the Hamfest.The LDG ATU is working fine many thanks ALAN M3XAC.
G Stevenson
Tony Wiltshire. Thanks for the really quick delivery(4 days) of my radio! Didn’t expect it that fast and it came exactly as you said which is great. Also thanks for answering all my questions as it is tricky ordering into the US from other (READ MORE)
Billy - EI7FJ
Hi Mark A very big thank you. I received my 15 element 70 cams antenna this morning at 10.30 am Excellent service. Thank you. Regards. Billy Mc Loughlin - Ei7fj
Paul - G1OVK
Hi Martin, I've been away from ham radio for 35 years, and am now in the process of setting up a new station. The help, advice and service I've received from all of your staff, has been outstanding. They have answered all of my questions (READ MORE)
Simon Appleby
Hello there and just a thank you for the quick and professional service from yourselves. I purchased the Yaesu FT450D and it was promptly delivered to me here in Scarborough. Lovely radio and well worth the expense. Thanks. Simon Appleby
Bert Barker
Single paddle key. Many thanks for the prompt delivery of my key, superb service.
Lynda Vopson - G6QA
Hi guys, thanks for the great service received this morning to my 'sick' rig, I had a very entertaining chat with one of the guys about Northern comedians, then Tony went to the car to test the rig and ATAS, problem sorted and fixed, I'm now... READ MORE
Rassie Erasmus - ZS1YT
A big round of applause for ML&S service. On Friday morning at 9h30 I phoned ML&S from South Africa to order a Yaesu SP 10 speaker. A friend currently in Devon offered to transport it to SA. My biggest concern was that the friend was leaving... READ MORE
Hi Paul, Thanks again and a big thank you to Steve for fixing the radio. Edward
Alex - PA1AGB
Hello ML&S Team! Thank you for making my Birthday so special every year! This is the best gift from my XYL ever (lucky for me she is a HAM!!!). Your shipment arrived on time and excited to test today. You gave me a good deal on the radio... READ MORE
Ken Underwood - G3SDW
Just wanted to say a big thank, wen i was first licensed there was this cheeky young chap called Martin Lynch who bought and sold local to me, i am from Hayes, 50 years and this is my first purchase, thank you 73 G3SDW
Chris Ellis - M5AGG
Received scanner today and very happy with my purchase. Unit is as new with all the bits. At £25 it was much cheaper than Some on Ebay! Regards Chris M5AGG
Derek Carman - M0DRK
Many thanks to John for helping me to send in my FT 897d for you to include in your used items list. Cash transfer all fine into my bank account. FB. Look forward to dealing with Martin Lynch & Sons in very near future. 73s to all, Regards Derek, M0DRK
John - M0JZN
Hi Steve, I do hope you're well ? I wanted to drop you a note to confirm my new callsign which I'm very proud of - M0JZN. Also more importantly to thank you so very much for all of your help and guidance thus far in my journey in the amateur... READ MORE
Tim Goad - KA9AMO
Mr. Martin Lynch, I recently purchased an Icom 703 from your fine establishment. It was a most pleasant buying experience. Shipping was prompt and the radio was well packaged. Customer service was prompt and knowledgeable. I rarely see this... READ MORE
Jordan Clark
Good Afternoon, I'd just like to pass on my thanks to the team, excellent service with a quick turnaround for an excited new ham! 73's, M7......
Patrick Bergan
I wish to say many thanks to you and the staff especially Steve who was most helpful in the repair of my 990s and the effort he put in to help me well done indeed, 73 Pat
Harry - M01HT
Dear ML&S, thanks so much for your quick and easy help regarding the returned defective SWR-meter without fuss and discussions. I simply love shopping with you. vy 73 de Harry, M0IHT
W Clinton
Hi, From order, to parcel on doorstep - 42 hours. Thank you. Regards, W. Clinton
Mark Gibson
Just to let you guys know I am happy with FT 3000 I am glad I spent the money with you guys fantastic customer I will be a returning I am glad I was led in the right direction - Mark Gibson
Hello from Lithuania.Thanks for the Aor Ar-Dv10. You are the best!
M M Gibson
Hi Krasi, Just to let you know the radio came yesterday I am a very happy the radio is working & I am over the moon. You have done a fine job and there will no doubt I'll be a returning customer. Your customer service is outstanding with you doing what..
Hello. Excellent service. Thank You!!! Regards, Timofejus
Mark Gibson
Good morning I would just like to say thank you guys for replying back this seems to be a real customer service many could wish for the feed back a lone through word and mouth here a bout ML&S many of the boys on the radio have came to me speaking...
Harry M0IHT
I was just wondering how you do that!!!
Richard GW0HDY
Thanks form the prompt delivery. I now have this fitted to the Hustler 5 BTV previously purchased from you and very pleased all round. Richard GW0HDY
Alan mm0ovv
many thanks
Phil G0CPJ
Dear Sir, I recently purchased a 'Phonema RHEA' Speaker from you and decided to remove the cover grill as described in the owners manual. On removing the wooden front plate I found a split in the wood. This could have been my fault as I took the...
Brian G0WZB
Hi Martin, MANY THANKS for sending me the missing UM2 mount for my Superantenna. That was a super quick resolution. This is what I was expecting to see in the bag instead of the bit I received which I had no way of connecting to the tripod...
Trevor Newstead
Just a message to thank you for the prompt action on processing my order. I ordered a Yaesu SP-20 Speaker at about 1000 Hrs, your time, yesterday 8th April. I have just had receipt of that item here in Malta, approx 1115 Hrs your time. Well done!
Morris Guy
Hi Gary, Thank you so much for your help with this purchase. Will definitely be dealing with you in the future. Again many thanks. Best wishes, Morris Guy
Martin, Just wanted to comment that I ordered an X-300 antenna from you, very fast processing / delivery and packing fantastic. Nice to have reliable suppliers. Quite often people criticise, so I thought I’d give you positive feedback. Kind regards.
Clem G0APM
I'll try not to make a habit of sending fan mail :) .. I was delighted late this afternoon having had a delayed journey on my way home and turned up close to closing time. Nonetheless I was greeted with a cup of tea and
made welcome without feeling rush
Mark 2E0VSS
Thank you for the superb way that your sales team and yourself looked after me today. It’s refreshing that I can walk out of the store have bought nothing this particular time yet having not felt pressurised to do so. Mark Feltham - 2E0VSS
Steve G1BLJ
Dear Martin and Team: I phoned though my order for an FTDX3000 and SDRPlay RSP2 on Thursday morning. New toys all arrived 2pm Friday. Steve Lovell - G1BLJ
Eirik LA9OFA
Hello Steve, you made my day hi hi. Cleaning the fuse and testing the IC-7000 now produces 100W. Everything now works fine. So many thanks and I give M&LS best reviews around here. 73 Eirik LA9OFA
George D Mate
Thank you ML&S, First Class service Radio arrived very quickly and your customer service is outstanding. George D Mate
Jim GM7S
Ref my FTdx1200, I am very pleased with my new toy!! Came in 24 hours and is in pristine condition for a used piece of kit. Added bonus of the decode board for cw etc. is already fitted. It is a joy to use and looking forward to this winter season.
John Heywood G4IAL
Just to thank you for the above order which has arrived very speedily today. My trusty FT60 is now being charged correctly instead of the hit and miss method of overnight charging.
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