Customer Comments

Welcome to the ML&S comments page. Listed below are comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email.

If you'd like to contact us via email, please do so by clicking HERE
Results : 1 - 48 of 1034 |Show
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John Heywood G4IAL
Just to thank you for the above order which has arrived very speedily today. My trusty FT60 is now being charged correctly instead of the hit and miss method of overnight charging.
Tom / M0HYE
Regarding Sales person Oliver Spoke With Oliver At Hamfest 2018 Very Polite & Helpful Thumbs up From Me.. 73, Tom / M0HYE
Paul Morgan GM1 YUO
Thanks for the very quick reply. Great customer service.
Peter Marcham
Good evening All Thank you for the very speedy checking of our Club's equipment today. Excellent service as always. Best Regards Peter Marcham G3YXZ Radio Society of Harrow
G4ZZB Matt
I called at your shop today, and was looking to purchase a high gain Yagi antenna and the MFJ-269C antenna analyzer. Thanks to John who served me, who suggested the EA144LFA5 5 ele Yagi. I would just like to say I am absolutely delighted with both...
Phill Morris, G6EES
Hi Steve, I just wanted to say a very big thank you for the excellent service you gave me yesterday. I can now rest assured that my FTdx3000 is working fine and that the different tests you subjected the radio identified the real cause of my...
Nick Beer
As a long standing ML&S customer, I decided to purchase the IC-7300 and am not disappointed. Superb screen, great sensitivity and almost all the features radio hams need without buying all those extras. I recommend the Icom external speaker...
James Armstrong
Hi my new IC7300 arrived today,many thanks for your professional service and prompt delivery,an excellent package.I will be back for more.
Steve Head
I would like to thank you guys for the welcome and excellent service that I recieved this.morning. I visited the store for the first time today. I was greeted with a smile and an offer of a cup of tea or coffee. Being new to the hobby...
Desi Kaylor
Thank you very are so efficient...satisfied customer since the " Brenda and Bernie " days......Cheers Des
Dave Hall M0IXP
I would like to express my utmost gratitude for the help and support ML&S have offered me over the last 15 months or so. Both in there excellent service in supplying me a solid and reliable 2nd hand radio.
David 2E0OPM
Just a short word of thanks, to you and your good lady wife. I am in the nerve-racking period of waiting my result, but felt I should thank you both. Your kindness, calm determination in the face of difficulties, and care were greatly appreciated...
Vetle Fosse
I just gave my review on google after visiting your shop before the weekend. I was given great service from a new employee at yours, I think Oliver was his name. Please give him my thanks, and forward the google review to the store in general. Thanks!
Remus, MØUKL
Many thanks for answering my email and my request so quick. It is always a pleasure to deal with ML&Sons professional support.
John Bryce
Just a thank you for the very quick turn round on my FT 817 repair. It was only posted midday yesterday and I received a call this afternoon saying it was ready.
Best regards John
73 de Tony (G0HUZ)
Today I note that the refunded credit for the returned Tyt DMR radio now shows in my Visa account. Thank for your very prompt action in this matter, it reinforces your companyís continuing reputation as a leader in customer care. Rest assured that...
Stuart McMurtrie
Thanks very much for your help, I really appreciate the time you took to answer emails and, when I was at the shop, un-box both radios so I could have a good look at them. I'm very satisfied with the radio and it is performing superbly on VHF, UHF and...
Les SawfoRd
Thank you all for your courteous and prompt service .
The IC 7300 arrived within 22 hours of ordering! Thanks again, Les G6APD.
David G4DHF
Just to say ĎThank Youí to Tony in sales, who assisted in the recent purchase of a 2nd hand KX3. The unit arrived in good condition and was exactly as described, although I have yet to open the radio to fit some additional accessories...
Many thanks for your help yesterday with the trade in. The IC-7300 is
absolutely brilliant - everything they rave about is true!
Andre Potgieter ZS2ZA
The service that I got from ML&S was superior, I ordered online & paid for the product on Monday 18 June & it was delivered to my QTH in Port Elizabeth South Africa on Friday 22 June 2018. Now that's what I call Service Excellence!
Trevor G8GFH / PA2TG
Just a note of thanks, the shipment made on Friday has just arrived here
(Monday) and I've already got the SR200 2m. linear in it's place and checked on the air, plus the first of those BHI units is already in my mainstation audio chain!
Just to say the radio arrived back safely today in good condition, the fantastic packaging certainly helped !!
Well done Martin and the team, customer service at it's finest !! Regards, DAVID G0FVH.
Peter Gibb
Radio arrived yesterday, amazing service, thank you very much, Peter Gibbs. Truro
Alan Lautman
I felt I had to write and tell you about my visit to your shop in Friday.
I am a lapsed ham, and now having made the decision to come back to the fold , am as exited as a little child at Christmas.
Andrew Dingwall
Hi Jonathan, thank you very much for sending the missing screw for the MyDel handles. Pony Express dropped it off this afternoon.I appreciate the good customer service.
Roger G8XAN
Wow thanks and on Easter Sunday :) Now I know why I shop at Martin Lynch!
Ifor Williams
Hello Richard. Thank you for your email reply. Just to let you know that my parcel has now been delivered. Thank you for your help - Many Thanks!
73s Terry G3NPZ
The Amplifier arrived safely today and is working fine.Thank you very much for your help in repairing it and for finding a company where I could buy the Replacement Power Transistors. Most companies would have just...
Philip Scrivens, G0HHL
The parcel arrived at 09:30 this morning well packed and in good condition. Thank you for your help and advice...
Mark M6AWG
Great service yet again from Tony Wiltshire this morning on the follow up to my TS990 purchase 4 weeks ago.
Unfortunately for you as a company, no money changed hands, but a reassuring word from Tony re the radio.
Phil M1CNG
Hi, the Inrico TM-7 Mobile Network Radio arrived and works a treat, first contact using the North Pole repeater on echo link!
Loop controller arrived Monday with the new 24v power supply as promised. Connected up to the existing system and fired up the whole loop assembly- all now working perfectly as before...
Mark Feltham
First time Iíve used you and overwhelmed by the wonderful customer service that I received from Tony and John out on the floor yesterday on a cold afternoon on a train trip down from London. Itís all about customer service to me and almost as important...
I'm very pleased to let you know that the IC-7610 arrived today in very good conditions.
After waiting around five hours for it to get used with the inside temperature (as we have snow here) I powered it up and everything seems to be just fine.
Gerry Richards
Just a short note to say thank you very much for your great service. My TS-990 arrived back today and is on the air as I write this. The external display is now working perfectly.I appreciate your help and expertise over the last couple of months...
Guy Chatry
I am delighted with this purchase and I thank you again for your speed and efficiency.
With regards to a conversation with Jonathan yesterday 04/01/2018 refer: missing end cap off 70cm yagi, I have received and fitted the end cap. Many thanks for your prompt service.
Stephen Slater G0PQB
Many thanks for all your help regarding my part exchanging an LDG AT200 tuner and obtaining the Comet CAT300 tuner. Itís installed and works a treat. Thanks to Richard, Jonathan and Tony for the tea/ coffee that we had. Good friendly service- thanks.
Hello guys itís Gemma, recently get the 990 and PR40 from you. Guys it was all perfect! Iíve been telling EVERYONE how fantastic you are and how amazing your service is. He couldnít believe it when he opened it! He was literally speechless...
R A Lester
Please thank Stephen for the excellent job re-aligning my FT-891 its right on frequency and doesn't seem to display any drift. VY 73 and a happy and profitable new year to everyone at ML&S.
Paul Jenkinson
Just to say thanks for my delivery of my ic7300 today the service is excellent and a credit to your company,happy new year G0VGK
Terry Tankard
Just wanted to say many thanks to ML & S for as always a good service and pass my thanks to Tony who took my order yesterday , i have spoken to to Tony who has taken several orders from myself in the past.
Neville Allen
Just to thank you for the excellent and prompt repair of my Microphone-speaker. Received in post today and working perfectly.
Just a quick email to say thank you again for your help today with the delayed UPS delivery. It was very kind of you to arrange for a second unit to be sent if the original had not arrived today. I was pleased that I was able to get back to you before...
Graham G4NMD
Just to say thank you for another great deal and fair trade-in from THE ham radio store. I am really enjoying the R8600 and after having properly moved house really getting the proper use out of the TS-990.
Just writing to confirm safe receipt of the items ordered. Many thanks for the superb service. Iím sure the TH-D74E User Guide will provide some interesting bed-time reading!
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