Customer Comments

Welcome to the ML&S comments page. Listed below are comments received about our level of service. We receive dozens each week (many more by post) but these are some of the highlights via email.

If you'd like to contact us via email, please do so by clicking HERE
Results : 1 - 48 of 968 |Show
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73 de Clem - G0APM
Hello Jonathan, Just a quick note to say 'thank you' for a fun visit today and the several pints of coffee. The fact you had the equipment ready and prepared as discussed is delightful and much appreciated. Catch you on a digital mode somewhere soon.
Chris - G4CLB
Having just resolved an operating issue with my TS2000, bought from you some years back, I must compliment your technical support team. In particular, thank you to Steve in your Workshop.He swiftly and
succinctly talked me through a set up issue.
Terry Blackmore
Hi Gary, all I can say is you're brilliant. Opened up first time I tried. I certainly never consider the problem as being with WIFI.
I may come back to you again if I get stuck, but hoping I don't need to. I will confirm when I get on the air.
Kevin Deegan (G0UDG)
Hello Gary many thanks for your help with my loop the problems have gone the antenna is now tuning perfectly I am now a very happy Amateur radio enthusiast best wishes to all at ML&S and once again many thanks for your help appreciated best 73 from Kevin
Garech O' Shea
Thanks guys, can I just say your customer service levels are excellent
John Jones
My order arrived today, not opened yet but would like to say thank you and commend you for your prompt service.
Once again thank you. Regards, John Jones
Ken Gray
Hi Martin Please thank all your staff for all the assistance given on the purchase of my ACOM 1010 amplifier, great team.
Craig
Hi, Just a brief email to thank your team for the prompt turnaround on this order. Arrived Saturday as promised and very much appreciated. Kind regards, Craig
Dave Clark
Hi, Just a quick note to say I received the replacement PSU on Friday. Working perfectly. Grateful for your help. Many Thanks.
Roger Woods
I popped in on Friday 1st September on my way to a weekend scouting event. Had my FT2D broad banded with no fuss and a shopping list of bits and bobs sorted apart from one item which would have to be ordered. Very pleased with MLS and their service :)
Timothy Dabbs, G7JYQ
I would just like to show my tremendous appreciation to Gary from your Tech Support dept, who helped me when I could not connect my new Wouxun KG-UV9D+ to my computer.
Paul G4MD
Hi, Just like to say thanks for the great service on my recent purchase of an FT991A :) Really looking forward to spending the day exploring my new toy...
Mark M0XMH
Absolutely brilliant, Tony.
It's good to know excellent customer service is still well and truly alive and kicking!
Remus M0UKL
I would like to thank you for the wonderful picnic that was held last Saturday at your shop. During the picnic we enjoyed socialising , discussing radioamator matters and making shopping wish list.
Peter g8kek
Please pass on my personal thanks to Martin for the excellent service given by your service team (Steve) following a small issue with my IC7600. Peter G8KEK (Man from marconii many years ago with 2955 radio test set)
Steve G4SGD (June 17)
I just wanted to say thank you for taking my order on a late Sunday evening after having problems with my credit card order online. I must say, not many outlets would operate with this fantastic level of customer support.
Pete Reeves (June 17)
Made my first ( I'm sure one of many ) purchase. Spoke with Tony ? I think. Wow what a fantastic good experience.
Purchase made, email sent to me with delivery day poss time on. I know now why the club members recommended ML&S
ALAN M3XAC
MANY THANKS TO M LYNCH AND SONS FOR THE CUSTOMER SERVICE, MY FT 60 WAS DELIVERED AS PROMISED ON TIME...
Keith - M0KJA
May I take this opportunity to say thank you for a great experience and kind support when I attended your store last Friday. Thanks to Tony for the friendly initial contact on the day when I purchased the second hand Ameritron Linear.
David
I would like to express my thanks via yourself to David, your antenna guru. With the advice/help/support from David all was good,once again a BIG thank you.
Ralph Bird
Thank you for the fast and efficient service, Parcel arrived in good order.
Keith
This evening, Gary Spiers from Martin Lynch and Sons called me, which is a marvellous level of service, especially on a Sunday evening. I would like to offer Martin and Gary very grateful thanks.
Nick G1URJ and Wendy
Thank you and your fantastic staff who made us feel most welcome today after such a long absence in coming to see you. The service was first class as always.
Raymond Pennington
Thank you for the excellent repair you carried out on my Yaesu 991 on Thursday afternoon & the attention to detail with the case of the radio.
David Paine
I could bye my radios from other shops , but I like your after sales service It's nearly as good as Apple! Now they are the tops, but you come close. Anyway just thought I would let you know
Steve Redmond
Many thanks for your excellent customer service
Andrew Thorne M6HZB
I was shocked to read your email regarding the attack on your websites. I just want to assure you that it will take more than the actions of some bitter minded technical morons to stop me from doing business with you and your staff.
Paul Willmott
Would just like to say thanks for your help with my order of my icom 7300.
Great company.
Adam Grundy
Just a note of thanks. I have been using the Hytera PD365 for over a week now and I'm over the moon with it.
Bob Howes G7PJD.
I would like to thank your Company and in particular Jonathon for the help and advice given by him to me yesterday.
Peter Aburrow
Many thanks for the prompt assistance today regarding my Yaesu 991
Raymond Matthews
Just like to say thanks for great service.
2E0FQT John
Merry Christmas and a happy New Year 2017
yo7hgm
I have received today my ICOM 7600 from you in a good condition.
thank you for your support !
David Boyd. MI6GPQ
I am writing to express my gratitude for a fantastic customer experience with Martin Lynch.
Mike Bowerman M6MVC
Just to say thanks for your and Johns help when I called in on Sunday.
Adam
I just wanted to say thank you for some great service I received on Saturday just gone.
Dr. Tony Hawker G4CJZ / G8CJZ / M0RXQ.
Many thanks to the sales team for their help in selecting the product
and the superb packing and despatch at your end.
Dave. MM6VDP
Thank you very much indeed.
Marko, oh8gbo
I will totally recommend you guys!
G6ATJ
All equipment now working 100%. Thanks to fantastic no-quibble customer service.
Owen G0RCL
I'd just like to say a big thank you to all at ML&Sons for the professionalism within the company, with a very speedy and positive response to my radio fault.
Kit GM4EMX (OCT 16)
Thanks for his time out from TV Camera man in early October when I stopped off on the way back to Aberdeen via LHR. When he made time to chat about the upgrade of the FT950.
Joe G0FYS
Thank's for prompt delivery of my order which I received today at 11:26 am. Less than 24 hours from ordering. Good Service.
DR T Hawker (SEP 2016)
Just to inform you that the 1.3k linear arrived ok this morning.
Rich G0BLB (SEP 2016)
Richard W thank you for all your help
Steve M3SXA (SEP 2016)
Thank you for a great service, just arrived...
Patrick M6BCE (SEP 2016)
hi there, just to let you know my LDG Z-817 arrived on thursday last week brilliant service i was praising you guys at our radio club in billingham. kind regards, patrick M6BCE
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